Why would I need to edit a user record?
Answer
You may want to edit a patron’s user record if:
- They cannot check out a book or place a hold
- They are not receiving notifications
- They cannot log into their patron account
You may want to edit a staff user record if:
- They cannot perform a necessary task in Alma (see ‘edit user roles’)
- They cannot log into Alma (password, expiration date)