How do I change a loan status to "claimed returned?"

Answer

Change Loan Status to Claimed Return

  1. Select/Verify current location
  2. Go to Fulfillment > Manage Patron Services
  3. Scan/Type patron ID (If typing ID, click Go)
  4. On the Loans tab (the default), change the Loan Display drop-down to All Loans
  5. Find the item in the list
  6. Click the row action item list icon (the ellipsis) and select Claimed Return
  7. Click OK to complete

Note: If an item has been marked Lost, you won't be able to change it to Claimed Return. First you need to mark the item as Found, then change it to Claimed Return.

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  • Last Updated Nov 20, 2023
  • Views 101
  • Answered By Timothy Jackson

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