FAQs

Alma's resource sharing and digitization features both use the Document Delivery Notification Letter to deliver requested files to users.  The download link included in that letter has always required the user to authenticate before downloading the delivered file, but the February 2025 Alma release added a download link that doesn't require the user to authenticate to download the delivered file.  Here are the steps you'll need to take to add that new download link to the Document Delivery Notification Letter.

1. Go to Configuration | Fulfillment | General Settings | Other, click the ellipsis next to the "rs_no_authentication_document_delivery" setting, click Customize, change the parameter value to "true", and click Save. 

2. Go to Customization | General | Letters | Letters configuration, scroll to the Document Delivery Notification Letter, click the ellipsis for that letter, and then click Edit.

3. Click the "Restore" link in the XSL section of the letter editing interface.  You will not see the XSL code for the new download link unless you restore the XSL template to the default version.  

4. Either delete or comment out the following code.  This will remove the download links that require authentication from the letter.

<xsl:if test="notification_data/download_url_local != ''">
                     <tr>
                         <td>@@for_local_users@@<a>
                                 <xsl:attribute name="href">
                                     <xsl:value-of select="notification_data/download_url_local" />
                                 </xsl:attribute>@@click_here@@</a>
                         </td>
                     </tr>
                 </xsl:if>    
                 <xsl:if test="notification_data/download_url_saml != ''">
                     <tr>
                         <td>@@for_saml_users@@<a>
                                 <xsl:attribute name="href">
                                     <xsl:value-of select="notification_data/download_url_saml" />
                                 </xsl:attribute>@@click_here@@</a>
                         </td>
                     </tr>
                 </xsl:if>    
                 <xsl:if test="notification_data/download_url_cas != ''">
                    <tr>
                        <td>@@for_cas_users@@<a>
                                <xsl:attribute name="href">
                                    <xsl:value-of select="notification_data/download_url_cas" />
                                </xsl:attribute>@@click_here@@</a>
                        </td>
                    </tr>
                </xsl:if>

5. Click the Labels link in the upper right corner of the page, click the ellipsis next to the "without_authentication" label, click Customize, slide the enabled button to the left, and then click Save.  This will remove some extraneous "Without authentication" text from the letter.  

6. Click Save.

You may want to make additional customizations or recreate previous customizations that were lost in this process.  For more information on how to customize letters, please see this FAQ.