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How do I embed a Primo search widget on my library webpage and how can I be sure that it's accessible?
Last Updated:
Dec 26, 2024
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Topics:
Primo
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Views:
10277
Where do Primo VE Resource Types come from? And if our content is not displaying with the correct resource type, how can we fix that?
Last Updated:
Dec 27, 2024
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Topics:
Primo
Resource Management
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Views:
8178
How does the Central Discovery Index (CDI) work and what do I need to know?
Last Updated:
Dec 27, 2024
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Topics:
Primo
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Views:
7018
How do we set up hold, resource sharing, and ILLiad request links in Alma/Primo VE? And how do General Electronic Services (GES) work with Display Logic?
Last Updated:
Jun 14, 2024
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Topics:
Access Services
Fulfillment
Primo
Resource Sharing
|
Views:
6885
How can I troubleshoot Primo VE search results and links using Record Id, Display CTO and Show PNX?
Last Updated:
Oct 04, 2024
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Topics:
Primo
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Views:
6183
How do I add Libguides or Libguides A-Z resources to Primo for discovery?
Last Updated:
Dec 24, 2024
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Topics:
Primo
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Views:
5920
What determines the "Available," "May be available," and "Not Available" messages in Primo VE and what can we do about it?
Last Updated:
Dec 26, 2024
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Topics:
Cataloging
Primo
|
Views:
5840
How do I configure ILLiad and Alma integration?
Last Updated:
Jul 25, 2023
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Topics:
ILLiad
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Views:
5457
How do EBSCO databases work in Alma and Primo?
Last Updated:
Dec 24, 2024
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Topics:
E-Resources
Primo
|
Views:
5264
What's a Link in Record collection and how do I manage it?
Last Updated:
Apr 09, 2024
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Topics:
Primo
|
Views:
5216
How can I set up Reprints Desk and limit it to selective journals and user groups?
Last Updated:
Feb 17, 2025
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Topics:
E-Resources
Resource Sharing
|
Views:
655
How do you batch export bibliographic records from OCLC to Alma?
Last Updated:
Feb 13, 2025
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Topics:
Cataloging
|
Views:
1003
How do I delete/withdraw item records in Alma?
Last Updated:
Feb 05, 2025
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Topics:
Cataloging
Resource Management
Training
|
Views:
2739
How do I add a download link that doesn't require authentication to the Document Delivery Notification Letter?
Last Updated:
Feb 04, 2025
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Topics:
Fulfillment
Resource Sharing
|
Views:
10
How do I use the new Manage Patron Services and Return Items interfaces?
Last Updated:
Jan 13, 2025
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Topics:
Fulfillment
|
Views:
136
How do I rename or hide a label or field in Primo?
Last Updated:
Jan 10, 2025
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Topics:
Primo
|
Views:
327
How do I create a deep link to another library or library system, like CUNY?
Last Updated:
Dec 27, 2024
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Topics:
Primo
Resource Sharing
|
Views:
169
How can I generate a new title list for my library webpages?
Last Updated:
Dec 27, 2024
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Topics:
Primo
|
Views:
2271
How can I get my chat widget to work on the Primo VE landing page?
Last Updated:
Dec 27, 2024
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Topics:
Primo
|
Views:
4024
How does Ex Libris ensure accessibility of Primo VE?
Last Updated:
Dec 27, 2024
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Topics:
Primo
|
Views:
488
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